Hayanakab offers modest fashion products such as niqab, hijab, abaya, and related essentials. Each product is selected with a focus on comfort, quality, and modest style.
❓ How do I place an order on your website?
Placing an order is simple. Choose your product, add it to the cart, proceed to checkout, fill in your details, and complete the payment. Once done, your order will be confirmed.
❓ Do I need to create an account to place an order?
No, creating an account is optional. However, having an account helps you track orders faster and manage your details easily.
❓ What payment methods are accepted?
We offer secure payment options available on the checkout page. All transactions are protected to ensure your payment information remains safe.
❓ How long does delivery take?
Orders are usually processed within 1–2 business days. Delivery time depends on your location and generally takes 3–7 working days.
❓ How can I track my order?
Once your order is shipped, you will receive a tracking ID via email or SMS. You can use this ID on our Order Tracking page to check the latest status of your order.
❓ Can I cancel my order after placing it?
Yes, order cancellation is possible before the product is shipped. Please contact us immediately at support@hayanakab.com with your order number.
❓ What is your return and refund policy?
Returns are accepted only for eligible products as mentioned in our Refund & Returns Policy. Products must be unused, unwashed, and in original condition. Refunds are processed after quality inspection.
❓ What should I do if I receive a damaged or incorrect product?
If you receive a damaged or wrong item, please contact us within 48 hours of delivery with clear photos of the product. Our team will assist you promptly.
❓ Are my personal details safe on Hayanakab.com?
Yes. We value your privacy and use secure systems to protect your personal and order-related information. Please read our Privacy Policy for more details.
❓ How can I contact customer support?
For any questions or assistance, you can email us at support@hayanakab.com. Our support team usually responds within 24–48 hours.
❤️Still have questions?
If your question is not listed above, feel free to reach out to us. We’re always happy to help and ensure you have a comfortable shopping experience with Hayanakab. Support@hayanakab.com
